Who and what is Joyful?
We are a private family fund focused on companies and people that create Joy in the work they do, whether that is the moment a user experience solves a problem that has persisted for too long to delivering products that solve problems to creating a moment of hospitality that makes people feel welcome and wanted. We enjoy the process of growing a business together with other smart and joyful people and as such, look for early stage investments where we can add both capital and operating value at the start the ensure a successful journey.
We've gotten to know some fairly successful people in all walks of life and the one trait they all have in common is a deep sense of joy that comes from knowing their customer, their value and their mission are all aligned.We invest in companies and people that create both a difference in their market and a place that customers, employees and suppliers all feel a deep shared sense of commitment that comes from a shared joy of winning and delighting customers, You can learn more about our portfolio of investments, both major (between 5-40% ownership) and minor, as well as our work with these companies in operating roles to help them scale quickly. We also have five general rules for investing:
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Don't get into farming- it's a horrible business to be at the raw end of the value chain. We look for business that add both revenue and IP value.
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Don't give your money to people who aren't actually nice to others, including employees. It never works out for anyone, including the world.
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If the CEO/Owner doesn't wake up every day with a pathological desire to work for customers benefit, run from the investment.
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Don't give equity to friends automatically - everyone on the founding team earns their shares over the first two years or stops being friends.
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If we can't get five random friends excited about the business in a short chat, then either it's too complicated to work or not compelling for us.